Cancellation and Refund Policy
We understand that circumstances may change, and we aim to provide a hassle-free cancellation and refund process.
Order Cancellations:
Orders can be canceled within 24 hours of placement for a full refund.
Once dispatched, orders cannot be canceled.
Returns & Refunds:
Products can be returned within 7 days of delivery if they are defective, damaged, or incorrect.
Items must be unused, with tags and original packaging intact.
Refunds will be processed within 7-10 business days after the returned item is inspected.
Shipping charges are non-refundable unless the return is due to our error.
Non-Returnable Items:
Items on sale, accessories, and customized pieces cannot be returned.
For assistance with returns, please contact our customer service team.
Shipping and Delivery Policy
We at Aphrodite’s Drape are committed to delivering your orders in a timely and efficient manner.
Shipping Timeframe:
Orders are processed within 1-3 business days.
Standard delivery takes 5-7 business days, while express shipping takes 2-4 business days.
Delivery times may vary due to unforeseen circumstances.
Shipping Charges:
Shipping charges are calculated at checkout based on location and shipping method selected.
Free shipping is available for orders above a specified amount.
Order Tracking:
Once shipped, a tracking number will be provided via email.
Customers can track their orders through our website or courier partner’s portal.
International Shipping:
We offer international shipping to select countries. Delivery times and customs duties may vary by location.
For any shipping-related queries, please reach out to us.
Thank you for choosing Aphrodite’s Drape! We appreciate your trust in us and look forward to serving you.